Evear Hearing is a specialized hearing care clinic committed to improving quality of life through advanced hearing aid technologies and personalized care. We launched a Facebook lead generation campaign to drive high-quality consultations for services like wax removal, device trials, and hearing assessments—targeting a niche, high-intent audience with tailored messaging and strategic targeting.
Hearing-related services often face trust and stigma barriers, especially when advertising online. Most users are unaware they need support or are hesitant to take the first step. Additionally, Evear’s campaign had to target a specific demographic—older adults or caretakers—who aren’t always the most active digital users.
Since Evear Hearing was a relatively new brand in the digital marketing space, the initial hurdle was building online credibility and reaching the right audience without inflating costs.
We started by launching three key types of campaigns:
We used granular targeting to focus on demographics most likely to engage—age 50+, caregivers, and individuals within proximity to Evear’s service area. The early campaigns focused on brand recall and awareness, which laid the groundwork for lead capture.
Once we validated interest and saw traction (such as 41 leads at $30.26 CPL and 35 leads at $41.53), we dialled up media spend on the top-performing ads while pausing underperformers.
By creating new hooks and creatives—like "Struggling to Hear Your Loved Ones?" and "Free Trial Hearing Aid Test"—we doubled down on emotional and solution-oriented messaging.
We also tested ad placements across Facebook feed, Messenger, and Instagram stories, which helped reduce our average CPL significantly. A standout campaign achieved:
Frequency of under 2 – proving high engagement without audience fatigue.
With consistent leads flowing in, we optimized the landing pages for bookings. We added:
We also utilized remarketing ads for users who clicked but didn’t convert, further improving our conversion rate from leads to booked consultations.
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